UPS failures are undesirable, but on the most business-critical technology it could mean catastrophic business delays and profit loss. To compound the criticality, today's IoT-enabled world means these devices are likely supporting onsite and remote edge computing environments that must provide the same level of availability and security as the largest and most mission critical data centres.
Smart-UPS with APC SmartConnect, just announced by Schneider Electric is claimed to be the first and only cloud-enabled uninterruptible power supply (UPS) for distributed IT environments. The solution enables businesses, particularly small and medium sized businesses (SMBs) that have limited IT staff and resources, to manage the health of their UPS systems in an efficient manner.
Available as a standard feature with select models in APC's portfolio of uninterruptible power supplies, SmartConnect delivers the power reliability, security and certainty that SMBs need to stay connected to the technology and information that powers their business.
SmartConnect makes use of Schneider Electric’s cloud-enabled EcoStruxure IT architecture to gather and send data about the health and status of a customer's UPS devices including battery replacement, warranty renewal and UPS performance notifications. The architecture also provides a secure, cloud-based web portal where customers can view the status of their UPS, accessible from any internet-connected device.
The system can also send customisable automatic notifications, firmware notification updates and advanced troubleshooting support through an easy-to-use remote monitoring interface and can be deployed right out of the box with no configuration required, simplifying installation.
Cloud-powered technology also enables managed service providers (MSPs) to expand their offerings to deliver remote UPS monitoring for SMB clients. This provides MSPs with a greater opportunity to better serve their customers through value-added power infrastructure services while generating new revenue streams – all with minimal effort and no additional cost.
MSPs can easily integrate SmartConnect with leading remote monitoring and management (RMM) solutions such as ConnectWise Automate and Kaseya, or via a mobile ready web portal, so they can manage customer portfolios from a single platform. No coding, Simple Network Management Protocol (SNMP) traps, or software agents are required, meaning MSPs can quickly deploy their services and begin generating revenue.