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Digital workspace growth is being hampered by a lack of clear strategy

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A research report produced by SoftwareONE has revealed that the majority of organisations have no clearly defined strategy in place when it comes to adopting and integrating digital workspace technology.

The study indicates how many organisations implement this technology is still being carried out in something of a haphazard manner, meaning that they will struggle to truly maximise its potential unless they take steps to overhaul their strategic approach.

The benefits of digital technology are well-known, the report suggests. But there still remains a distinct lack of cohesion around how to effectively adopt it.

The findings of the research are summarised in SoftwareONE’s recently released Building a Lean, Mean, Digital Machine. The report also found that, despite the fact that almost all organisations (99 per cent) employ some form of digital workspace technology, respondents have encountered a host of challenges when it comes to using them. These include higher security risks (cited by 47 per cent) and a lack of employee knowledge in how best to use the solutions (45 per cent).

For Zak Virdi, UK managing director at SoftwareONE, these figures should serve as a wake-up call to businesses who want to make the most of digital workspace technologies but have not given enough thought to how to implement them in a way that maximises productivity while minimising any potential issues.

This need for more clearly defined strategies is supported by the fact that digitalisation is being pushed not just by senior management, but by rank-and-file employees too. Almost two-thirds of respondents (63 per cent) believe that digital evolution is being promoted by the most senior personnel, while 30 per cent said that it is being driven by regular employees. With so many different needs to meet, a well-functioning digital workspace can only be created if there is a structured plan put in place by senior management.

“Building the digital workspace is not simply a process of introducing technologies and hoping that they take hold; it’s about having a specific lifecycle plan for every new tool that is introduced. If businesses adopt and maintain this mindset, the long-term benefits will be significant,” Virdi concluded.

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