When Kan Ltd’s trusted onsite physical server reached the limits of its ability to reliably support the demands of the business, the company reached out to Vissensa for help.

Kan Ltd approached Vissensa when their physical server, hosted in their Hampshire office, could no longer support business demand.

The challenge was to migrate an important legacy application from the older technology to a modern operating environment, without disrupting the company’s external website ordering systems linked to the application.

As part of the migration, Kan wanted to improve its business continuity by ensuring that the critical business information contained on these systems was backed up and could be recovered quickly when necessary.

Physical to virtual migration

Vissensa initially reviewed the platform and advised that the one server Kan operated was a single point of failure and should be migrated to a virtual platform where resilience can be guaranteed. 

Vissensa performed a physical to virtual migration of the server and took over the management of it, relieving the Kan staff from the pressures of managing infrastructure and focused them on improving and developing the digital experience that users saw when browsing and ordering Kan’s extensive range of products.

To ensure a high level of uptime for the server and the website, Vissensa also suggested the move encompassed moving the service from the Kan office to one of Vissensa’s secure, always available cloud services.

By doing so, Kan Ltd was able to take advantage of Vissensa’s capability to provide hosting services within UK data centres and increase efficiency across its platform.

An initial test a week prior to the planned cutover allowed for testing and ensuring the virtual environment performed as expected with the legacy application.

Once confirmed, a secondary migration took place at a point of least disruption and allowed for the full physical to virtual migration to be completed over a weekend.

Local provider

Vissensa is a Hampshire based IT services company with over 10 years of experience in supporting local and national businesses with their IT needs.

Vissensa is proud that its goal is to provide a local feel to the services it provides, but with the power to deliver secure stable owner operated cloud platforms with 99.999% uptime while delivering real choice in the IT market.

Working closely with Kan Ltd, Vissensa was able to stabilise its key systems in a short timeframe and present an opportunity for the business to move to new stable and supported systems that would ensure Kan Ltd could continue to grow its business. 

Uptime and performance is key

Kan Ltd has seen a significant improvement across its service, providing stability and efficiency for its internal environment and international customers.

Vissensa’s cloud service also provides Kan Ltd with the ability to licence software products on a monthly basis removing the need to spend money on annual or multiyear software costs.

“When we called Vissensa and asked if they could help with our physical server, we had no idea that they had the flexibility and experience to confidently stabilise our current platform, build a plan and migrate us to their cloud platform so easily and quickly,” said Catrina Clarke, director, Kan Limited.

“We set out with the plan to remove the need for our own IT expertise and ended up with a transformation of how we deliver IT to our operation”.

“The staff at Vissensa are knowledgeable in all aspects of IT and telephony and are always available to provide advice and guidance whenever we have needed it. It’s great to know we have such a responsive local partner.”