DāSTOR has selected Carma to deliver CRM, ordering, service delivery capabilities (BSS) and physical inventory management (OSS) capabilities across all of its data centres.
DāSTOR will full integrate the Carma Network and Digital Infrastructure (NDI) platform to ensure all organisation employees operate from the same data set and process information through a single unified platform.
“In addition to boosting customer engagement, Carma gives us complete visibility into all aspects of our business, which is critical when you’re integrating multiple operations after an acquisition,” said DāSTOR Chief Executive Officer Kevin Mulqueen.
“As DāSTOR continues to integrate assets and services to deliver a seamless critical digital infrastructure experience for our clients, it’s been an impressive journey working with the Carma team to implement a highly functional solution that provides us a holistic view of our business.”
“Our robust set of CRM, OSS, and BSS capabilities dramatically reduces friction, complexity, and cost across the IT stack,”added Carma Chief Executive Frank McDermott.
“Carma was developed for rapid implementation to accelerate our customers’ businesses. Our simple SaaS model uses secure and accessible cloud technology, making our solutions scalable and cost effective for all networks and data centres.”